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Client

Personal  financing portfolio with loan portfolio value of over US $ 800 Million

Solution

  • Solutions Deployed – Decision Collect & Robo Collect
  • Services Provided – Robo Collection Services
  • Start Date of Deployment – August 2019

  • In phase 1, Decision Collect was deployed and after observing substantial reduction in bounce rates and increase in roll back in all the delinquency stages, the client decided to use CN services for Robo collection from February 2019.

Result

  • The combination of Decision collect platform and Robo collection services
  • has resulted in substantial improvement in overall collection (7.00% in 12 months) with reduced costs in the range of 35%. The results of impact study conducted after 12 months of deployment of CreditNirvana Solutions & Services
0%

Increase in Overall Collection

0%

Decrease in Delinquency 0 Bounce Rates

0%

Increase in Delinquency 1 Rollback

0%

Increase in Delinquency 3 Normalization

0%

Reduction in Annual Collection Cost

0%

Increase in Net Promoter Score

Designed and Developed by Lending Industry Domain Experts with over 20 years of experience, Credit Nirvana is one of the World’s first ML Analytics driven and Digital First end to end Debt Collection Platforms.

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