About Us

Designed and Developed by Lending Industry Domain Experts of over 20 years of experience, Credit Nirvana is one of the World’s first ML Analytics driven and Digital First end to end Debt Collection Platform

Our Story

Debt Collection has been inherently faced with many challenges; historically a manually driven process, completely relying on phone calls and crude persuasive human interventions.

Based on conventional belief being that, when accepting a customer, you have addressed the risk-mitigation with respect to that customer’s future payments.

However, the reality is that, in most cases, customers payment behavior is dynamic and unless you have a robust data driven system in place to continuously monitor the payment risk of your customers, your risk mitigation process is reactive and will not yield results.

Collection is part of customer management and CreditNirvana has been created to improve collections with best practices of customer management in mind.

The genesis of CreditNirvana originated from the leaderships team’ long standing experience in developing and delivering complex analytics and digital solutions to solve problems in the debt collection space.

With this experience and domain expertise we have created CreditNirvana, a highly efficient and effective, proven data science and digital services platform as a service thus completely reinventing the debt collection process.

Right now, we work with more than 3 million customers, handling a $ 3 Billion plus portfolio helping clients to improve collection rates, reduce collection costs and increase customer satisfaction.

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20+

Years of
Experience

Who We Are ?

Designed and Developed by Lending Industry Domain Experts of over 20 years of experience, Credit Nirvana is one of the World’s first ML Analytics driven and Digital First end to end Debt Collection Platform

Category Creator – First of its Kind in the Market

Proven Value Creation for Clients – Strong References || Proven Execution – Strong Domain Competency

Built on Analytics Engine

Addressing End to End Value Chain

Faster Deployment

Proven Impacts

image

20+

Years of Domain
Experience

Who We Are ?

Category Creator – First of its Kind in the Market
Strong References || Proven Execution
Proven Value Creation for Clients
Strong Domain Competency

Engagement Model

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Platform As a Service

Software Solution

Collection As a Service

Software + Digital Collection + Tele Call + Legal Services

Why CreditNirvana

Guaranteed Outcomes

Improvement in Bounce Rates

  • Reduced Bounce Rates by 15-30% in 3-6 months
  • Over 66% reduction in Bucket 0 bounce rate for one client

Reduction in NPL

  • Reduced NPL by 10-25% in 6-9 months
  • Over 60% reduction in NPL for certain clients

Reduction in Costs

  • Reduced Collection Costs by 25-45% in 3-6 months

Increase in Roll Back

  • Over 60% more roll back in Bucket 3 for one client
  • Collection efficiency increased by 65% in Bucket 1 and over 20% in Bucket 3+ for one client
Fun Facts

Facts For Choosing Us

100 k
Happy Clients
250 +
Projects Done
60 +
Expert People
250 +
Portfolios

Leadership Team

Want to Try CreditNirvana?

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