Introducing Maestro — The only Agentic AI engine built from the ground up for post-origination collections.
Clients backed by
Founded by Raj MKK, now a Perfios company
Accounts managed on the platform today
Assets under management across nine portfolio types
Built on Perfios · 1,000+ financial institutions · 18+ countries
Origination had been rebuilt. Underwriting had been rebuilt. Collections had not. It was still the least intelligent part of the lending lifecycle: manual queues, scripted calls, fragmented tools, and compliance handled after the fact.
Raj MKK founded CreditNirvana in 2019 to close that gap. The question was simple. If every other stage of lending runs on data, why does recovery still run on effort? That question became the platform: one connected system where machine learning decides, agentic AI acts, and every action is compliant by design.
CreditNirvana is now a Perfios company. That backing gives the platform the scale, data depth, and regulatory credibility of a business that has served financial institutions since 2008, applied to a single problem: getting every receivable to resolution, faster and at lower cost, without compromising compliance.
CreditNirvana is Perfios’ agentic AI platform for end-to-end debt management, combining machine learning, GenAI, and process automation across the full delinquency curve.
The convictions that decide how we build.
A receivable is not a dispute waiting to happen. It is a resolution waiting to be reached. We build for closure, not contact volume.
We publish measured outcomes, not projections. If we cannot show it in production, we do not put it on a slide.
RBI, DPDP, and SARFAESI are not constraints to work around. They are the specification we build to, enforced in the product itself.
Borrowers in distress are customers, not targets. Intelligent collections means the right conversation, in the right language, at the right moment.
“A receivable is not a dispute. It is an unfinished resolution. We built CreditNirvana so that no lender has to choose between recovery, cost, and compliance to reach it.”
Operators from India’s largest banks and technologists from Perfios’ data infrastructure, in one room.
Chief Executive Officer, Credit Nirvana
Chief Products Officer at Credit Nirvana
He is an IIT Delhi B.Tech with 13+ years of deep-tech leadership across mission-critical systems and high-scale platforms. Proven track record in architecting resilient, cloud-native infrastructures—from PayPal’s global payment stack to zero-to-one journeys at Lending domain organisations like Mintifi and Easiloan. Domain specialization spans the full spectrum of fintech: digital supply chain finance, mortgage origination systems, auto loan platforms, and AI-driven debt lifecycle management. Skilled in scaling engineering teams, driving platform modernization, and embedding data intelligence across financial products.
Varun has been a key driver in shaping the company’s product journey and scaling it from the ground up. With over 12 years of experience in building innovative products within the lending industry, he combines deep domain knowledge with a strong execution focus. An NIIT alumnus and former Senior VP at Verisk, Varun brings a proven track record of leading product strategy, customer-centric innovation, and building scalable solutions. At Credit Nirvana, he continues to contribute to the company’s growth story by developing products that transform the way businesses approach lending and collections.
Vinay Sathyanarayan is the Chief Executive Officer (CEO) of Credit Nirvana, a Perfios company and India’s leading AI-powered Debt Management and Collections Platform. In his role, Vinay leads the company’s strategic direction, growth, product innovation, and expansion as Credit Nirvana continues to transform the collections ecosystem through intelligent, technology-led solutions.
A core part of the Perfios journey since its inception, Vinay has played a pivotal role in building scalable, high-impact platforms that have helped shape digital transformation across the BFSI landscape. Prior to this role, he served as Chief Product Officer – International & Subsidiaries at Perfios, where he led global product strategy and drove execution across Perfios’ international markets and subsidiary businesses.
With over 18 years of experience in designing and scaling mission-critical solutions for the financial services industry, Vinay brings deep expertise across open finance, onboarding, underwriting, decisioning, and collections infrastructure. His leadership has been instrumental in the evolution of Perfios’ Open Finance Ecosystem, a key enabler of India’s digital financial infrastructure with a growing global footprint.
Over the years, Vinay has helped financial institutions accelerate onboarding, underwriting, and collections through intelligent, scalable technology solutions. Known for his collaborative leadership style and strategic foresight, he is focused on building AI-powered platforms that enable lenders to drive smarter, more efficient, and customer-centric financial operations at scale.
One of India’s most respected voices in digital banking, Nitin Chugh serves as Managing Director and Group CEO of Perfios, where he leads the company’s next phase of global growth – harnessing AI across credit decisioning, fraud prevention, risk management, and collections to make financial infrastructure smarter, faster, and more inclusive. With nearly 33 years of distinguished BFSI leadership, Nitin has shaped the digital trajectory of some of India’s most prominent financial institutions. At State Bank of India, as Deputy Managing Director and Head of Digital Banking & Transformation, he advanced the YONO platform and embedded AI and analytics into credit and risk operations at one of the world’s largest lenders. He also served on the boards of SBI Card, SBI Payment Services, and ONDC. As MD & CEO of Ujjivan Small Finance Bank, he drove technology-led financial inclusion at scale. Earlier, at HDFC Bank, where he spent over 18 years, he rose to Group Head of Digital Banking and pioneered India’s mobile-first banking movement. Widely regarded as one of the most impactful thought leaders in AI and innovation in financial services, Nitin brings to Perfios an uncommon depth – the institutional rigour of a banker, the vision of a technologist, and a proven record of building systems that endure.
Perfios has built the data infrastructure that Indian lending runs on since 2008: 1,000+ financial institutions, 18+ countries, and integrations across core banking, bureaus, and payments. As a Perfios company, CreditNirvana inherits that scale, data depth, and compliance foundation from day one, and applies it to collections.
ISO 27001
ISO 27017
SOC 2 Type II
CSA STAR Level 2
We hire people who believe recovery should run on intelligence, not effort. Engineers, data scientists, collections operators, and compliance minds welcome.
We hire people who believe recovery should run on intelligence, not effort. Engineers, data scientists, collections operators, and compliance minds welcome.